Research & Researchers

Return on Investment
Carroll, R. (2/13/05) “Library Savings.” The Boston Globe , A2

Fraser, B.; Nelson, T. and C. McClure (2002) Describing the economic impacts and benefits of Florida public libraries: Findings and methodological applications for future work .  Library and Information Science Research , 24(3): 211-233.

Holt, G., E.; Elliott, D. (2003) Measuring Outcomes:Applying Cost-Benefit Analysis to Middle-Sized and Smaller Public Libraries. Library Trends , 51(3):424-441.

Holt, G. E.; Elliott, D. (1998) Proving Your Library's Worth: A Test Case. Library Journal , 123 (18):42-45.

Holt , G. E.; Elliott, D. and A. Moore. (1999) Placing a Value on Public Library Services Public Libraries , 38 (2):98-9.

Holt, G. E.; Elliot, D. and D. Dussold. (1996) A framework for evaluating public investment in urban libraries . The Bottom Line , 9(4): 4.

Oder, N. (2005) FL, SC Studies Tout Return on Public Library Investment. Library Journal , 130(4):16-19.

Strouse, R. (2003) Demonstrating value and return on investment: The ongoing imperative . Information Outlook , 7(3):14.

Sumison, J.; Hawkins, M. and Morris, A. (2002) The economic value of book borrowing from public libraries: An optimisation model. The Journal of Documentation , 58(4): 662-682.

Value
Brey-Casiano, C. (1/15/05) “Don't Close the Book on Libraries” The Boston Globe , A15.

Crabtree, J. (2004). The revolution that started in a library. New Statesman ,133(4707): 54-56.

Hawkes, J. (1/7/05) “ Words of Library Patrons Speak Volumes” Intelligencer Journal :. B-1.

Proctor, R.; Usherwood, B. and Sobczyk (1997) What happens when a public library service closes down? Library Management , 8(1): 59-64.

St. Lifer, E. (2001) Mary Dempsey Details the Chicago Story. Library Journal , 126 (9): 41.

St. Lifer, E.; Oder, N. (2001) What Public Libraries Must Do To Survive. Library Journal , 126 (6): 60-63.

St. Lifer, R. (2001) The Library as Anchor. Library Journal , 126 (1): 59-62.

Usherwood , R.C. (2002) Accounting for outcomes: demonstrating the impact of public libraries [research at the University of Sheffield ] . Australasian Public Libraries and Information Services, 15(1): 5-13.

Promotion/ PR
American Libraries (1997) Banking on libraries. American Libraries , 28(8):33.

Dempsey, B. (2004) Cashing in on service. 11 Library Journal , 129 (18): 38-42.

Dempsey, B. (2004) Target your brand. Library Journal , 129 (13): 32-36.

McFarlane, C. (4/23/04)“Verizon to give $25,000 for Library Revival.” Worchester Telegram & Gazette , B1.

McKinney , M. (12/1/04) “That Old Jalopy Could Benefit the Public Library.” The Providence Journal , C-01.

Stephenson, P. (9/5/04) “Library Turns Fund-Raising Efforts to Operating Costs.” Pittsburgh Post Gazette , N-7.

Vogel, C. (11/21/04)“Business Tax Breaks Seen in ‘Adopt a Library Idea.” Buffalo News , B12.

Benchmarking
Berry III, J. N. (2005) The library haines built. Library Journal , 130(2): 38-42.

Gray, S. (11/12/04) “Library Patrons Push For Aid; Letter Writers Urge State to Restore a 5% Reduction in Aid to Local Libraries” The Post Standard ( Syracuse , NY ). B3.

Schuman, P. (1999) Speaking up and speaking out: Equity through advocacy. American Libraries, 30(9): 50-54.

Vogel, C. (11/15/04) “Library Strives to Stay Open; Users Rally Support to Press County For Continued Funding” Buffalo News , B1.

Names In the Field
Literature:
Glass Schuman, Patricia – President Neal-Schuman Publishers, Inc. Also served as 1991-92 ALA President and was ALA treasurer from 1984 to 1988.
100 William Street Suite # 2004
New York , New York 10038
TEL: (212) 925-8650
FAX: (212) 219-8916
EMAIL: pgs@neal-schuman.com

Holt, Glen- leholt@aol.com He is now the editor of Public Library Quarterly. Here is his information:

“ Glen E. Holt is former Director and Policy Consultant to the St. Louis Public Library in St. Louis , Missouri . He holds a bachelor's degree from Baker University and master's and doctorate degrees from the University of Chicago . He taught at Washington University in St. Louis for 13 years, sharing in the organization of the Urban Studies BA major and the Urban Affairs MA degree. Dr. Holt chaired these programs for five years. In addition, he directed the honors program at the College of Liberal Arts , Twin Cities Campus, for half a decade, then became Executive Director of the St. Louis Public Library (SLPL), a position he held for 17 years. In his years as Director of SLPL, he tripled its budget, vastly increased its children's and outreach services, more than doubled circulation and visitation, and oversaw a program that renovated or built new libraries at 11 of its 15 locations. Dr. Holt's writing has appeared in several history journals as well as in Library Trends, Public Libraries, Library Journal, and the library financial magazine The Bottom Line, where he writes a quarterly column on the economics of librarianship. Dr. Holt's administrative expertise has won him a variety of awards, including recognition for his innovation and risk-taking while at SLPL with bestowal of the 2002 Charlie Robinson Award by the Public Library Association. He has also served as a policy making and planning consultant to historical societies, foundations, libraries, museums, and private-sector companies.”

St. Lifer, Evan- Editor for Library Journal: estlifer@reedbusiness.com

Usherwood, B .- Professor at the University of Sheffield r.usherwood@sheffield.ac.uk Phone: 0114 222 2635

Bob Usherwood is widely experienced in the practice and teaching of librarianship and information studies. Before joining the Department at Sheffield he was Chief Librarian in the London Borough of Lambeth. He started his career with Devon County Libraries and has also worked for the London Boroughs of Havering and Sutton, and the Polytechnic of North London. Over the years he has presented papers to many conferences and courses in Great Britain and abroad. His international work has taken him to various parts of the world, including Australia , Hong Kong , Singapore , India , Kenya , Ethiopia , Poland , Canada , Russia , Scandinavia , Swaziland , and Hungary . In 1978 he received the Senior Librarians Award which enabled him to investigate library public relations in the United States . he was one of two British librarians invited to America to attend the White House Conference on Library and Information Services . He was controversial editor of The Assistant Librarian , and is the author of numerous publications, inlcuding four books: The Visible Library (1981), The Public Library as Public Knowledge (1989), Public Library Politics (1993) and Rediscovering Public Library Management (1996). He has served on LISC's predecessor, LACE (the Library Advisory Council for England ); the Library Association Council and many professional working parties and committees. He was Chairperson of the LA's Working Party on Ethics which led it to adopt a Code of Professional Conduct in 1983. He was presented with an Honorary Fellowship of the LA in 1992 and made a Fellow of the Institute of Information Scientists in 1993. He was elected President of the Library Association in 1998.

ROI Names:Florida Study

Jose-Marie Griffiths - University of Pittsburgh
University of Pittsburgh
School of Information Sciences
135 North Bellefield Avenue , 601
Pittsburgh , PA 15260
(412) 624-9370
jmgriff@pitt.edu

Donald King - Unversity of Pittsburgh
Office: 600 IS Building
Phone: (412) 624-9315
Fax: (412) 648-7001
Email: dwking (at) mail sis pitt edu
Personal Web Page:
http://www2.sis.pitt.edu/~dwking/

Christinger Tomer - University of Pittsburgh
Office: 1A 6th floor, IS Building
Phone: (412) 624-9448
Fax: (412) 648-7001
Email: ctomer (at) pitt edu
Personal Web page:
http://www.pitt.edu/~ctomer/

Thomas Lynch - Florida State University
Director: Center for Economic Forecasting and Analysis
lynch@cefa.fsu.edu
Phone: (850)644-7357

Julie Harrington - Florida State University
Associate Director: Center for Economic Forecasting and Analysis
jharrington@cefa.fsu.edu
Phone: (850)644-7357

South Carolina Study:

Dr. Daniel D. Barron- University of South Carolina
Director and Professor: School of Library and Information Science
Email: ddbarron@gwm.sc.edu
Phone: (803) 777-3858

Dr. Robert V. Williams - University of South Carolina
Distinguished Professor Emeritus
Davis College Room 203
803 777-2324
bobwill@sc.edu

Dr. Stephen T. Bajjaly – University of South Carolina
Associate Professor
Room 205 Davis College
(803) 777-0446
Email: bajjaly@sc.edu

Dr. Jennifer Arns – University of South Carolina
Assistant Professor
(803) 777-2319
Office: 202 Davis College
E-Mail: jarns@gwm.sc.edu

Local NJ People:

Norma Blake - NJ State Librarian
Office of the State Librarian
New Jersey State Library
PO Box 520
Trenton, NJ 08625-0520
(609) 292-6200
nblake@njstatelib.org

Karen Hyman - Executive Director South Jersey Regional Cooperative
10 Foster Avenue - Suite F-3
Gibbsboro, NJ 08026
Phone: 856-346-1222
hyman@sjrlc.org

Karen Avenick - Camden County Library System
Associate Director
203 Laurel Road
Voorhees , NJ 08043
Phone: 856-772-1636 x3328
Karen@camden.lib.nj.us

Connie Paul - Executive Director Central Jersey Regional Cooperative
4400 Route 9 South, Suite 3400
Freehold, NJ 07728-1383
Phone: (732) 409-6484
connie@cjrlc.org

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